No Spam From Us
We do not send out email notifications when new versions of our extensions become available. If you want to receive emails when a new version of a product is available, you can use a service like changedetection.com to monitor the product's Version History page.
Joomla Will Inform You of Updates
All of our extensions now support the Joomla Update System. The Joomla Update System will automatically notify you of new releases of our extensions. For free extensions all users can easily install the latest version from the Joomla Extensions: Update page.
Users of our paid extensions should enter their purchase transaction ID on the extension's About page. For as long as your subscription allows, you will be able to install updates using the Joomla Extensions: Update page. After your subscription ends, or if you do not enter your purchase ID, you will still be notified of updates, but you will not be able to install them using the Extensions: Update page.
Unfortunately we cannot provide paid downloads for users in the EU (due to European VAT Regulations). Users of our paid extensions in the EU still have to request updates by email.
When our system is unable to provide an update download, either because your subscription has expired or because you are in the EU, the download will fail with a 403 (access denied) error. Joomla currently does not provide a way for us to give a sensible error message.
If you don't want to be informed of updates by the Joomla Update System, you can selectively disable update notifications on the Joomla Extensions: Update Sites page.
Check Before You Update
Before updating any software you should study the relevant version history and the revised documentation for the software. If there are no changes that would benefit you, there is no point updating. Keeping software up to date is not necessarily of any benefit to security. Unless an update specifically addresses a security issue, a new version is as likely to introduce new problems as fix old ones.
In an ideal world, you should test all new versions of software on a test site before installing them on your live site. In practice we know that many people don't do this, so we have adopted this policy: For minor version changes (like 5.09 to 5.10) it is quite likely that you can update without encountering any issues or significant changes to the front end of your site. Major version changes (like 5.10 to 6.00) might impact the front end of your site or require additional action on your part. For major version changes you must read the version history and the product documentation for the new version before you install it, and you should consider installing it on a test site first.