Les Arbres Web Solutions

When you visit this site we do not collect any personal information about you.

Cookies

Like millions of other websites, this site uses Joomla, which uses session cookies for its basic technical operation. Joomla session cookies are removed automatically when you close your browser. We don’t need your consent to use these cookies.

https://gdpr.eu/cookies/

We make no other use of cookies at all. We are not interested in tracking you or collecting any data about you or your visits to our site. We don't use Google Analytics, Google Adsense, or any other analysis or advertising systems because we don't want to inconvenience you with a cookie consent message.

Free Downloads

You don't need to register with our site to download our free software. When you download a free product the only data we collect is a count of downloads for each product.

Paid Downloads

If you buy a product from us, we receive some information about you from the payment gateway including your name, country of residence, email address, and the amount you paid. We do not receive any financial information other than the price you paid. We do not receive your card number or the bank account you funded the payment with. We retain the following information for a limited time for the sole purpose of supplying the service that you paid for.

  • Your email address.
  • Your name as you gave it to PayPal or Stripe.
  • The amount you paid.
  • The date and time of the transaction and the expiry date.
  • Your ip address.
  • Your country code as returned by the payment gateway.
  • The download Transaction ID that we assign to the transaction.
  • Your invoice details if you enter any.
  • The date and versions numbers of software you download.

We need this information to help us provide you with support. We retain transaction records for two years after your subscription expires, in case you have any queries about the transaction. Two years after expiry, the transaction is deleted.

If you have contacted our customer support team then we may have the messages you have exchanged which include your name, email address and whatever information you have volunteered in the messages. We regulary delete messages that are more than five years old.

Our Policies

  • We will never use the information we hold about you for any purpose other than those described above.
  • We will never sell or disclose your personal information to any third party unless compelled to do so by law.
  • We will never collect any information about your usage of our products.
  • We will never send you marketing or general information emails, or a newsletter.

If you have any questions about our Privacy Policy, please feel free to contact us using any of our contact forms.