Rentalot Plus FAQs
Can I style the front end so that the colours etc match my template?Yes. Rentalot Plus uses its own CSS so you can change it as you choose.
When a user puts a down payment on a unit, how do they return to make their final payment at a later time?From version 4.05, Rentalot Plus can take subsequent payments online. Each booking has a unique payment link which can be either automatically sent to the client in response to the initial online booking or which you can manually send later if you choose.
All the automatic emails can be merged with individual booking details, so the email that is automatically sent when a client makes an online booking can be configured to contain this payment link.
Is it possible to charge a fee for using a payment gateway?From version 4.11 Rentalot Plus can charge a fee for using a payment gateway. The fee is attached to an account so you can have different fees for MoneyBookers or PayPal.
The gateway fee can be a fixed amount or a percentage which can be subject to a minimum and/or maximum amount.
Does your discount system allow for an early booking discount?Yes, from version 7.00 Rentalot Plus can now accept an early booking discount in addition to the normal multi-period discount. You can specify a fixed amount or a percentage.
Can I put the Daily Calendar Availability view in an article?Yes, you can put nearly all the views in either articles or modules using the multi-view plugin. The plugin gives you full flexible control over how you display your unit availability.
Can a customer make an online booking by promising to pay but without actually paying anything at the time?Yes they can and the booking will be logged as Provisional. Due to high demand from our customers, we have implemented this feature from version 4.05.
However, the problem we have is that people seem to be saying that they will accept a booking on the front end, with just the promise of a cheque in the post or some other form of payment later. There is then nothing to stop malicious visitors, or even your competitors, making false bookings on a regular basis, making your property appear to be unavailable for real bookings.
As a result, although we have implemented this feature, we have also updated the Notifier plugin to automatically cancel any Provisional bookings older than a number of days which can be configured by the administrator.
Can I put multiple availability tables on a single page?Yes, even the free version of Rentalot can do that. Click here to see an example.
Is it possible to show availability for a property on a page without the property selection list?Yes. In the availability page menu item parameters, you specify a unit ID. You can leave this set to blank or zero, or you can set a specific Unit ID.
If the unit ID is blank or zero and you only have one Unit, Rentalot Plus displays its availability. If the unit ID is blank or zero and you have more than one Unit, Rentalot Plus shows the Unit selector list. If you specify a specific Unit ID, Rentalot Plus displays the availability for that one specific Unit.
Is it possible to remove the "Enquire" and "Book Button" from the availability pages?Yes, they are controlled by parameters in the Rentalot Plus configuration.
On the demo site, the months displayed are not the same for all the properties (units). Why?The menu parameters specify the start and end dates for the availability shown. However, availability is also controlled by the existence of prices. A price applies to a bookable period for a specific unit.
On the demo site, some of the units have prices for certain periods, while others don't.
Can Rentalot Plus be Used to Rent Cars?A few people are using it to run very small car hire businesses, but it's not good for larger businesses, for two reasons.
Firstly, Rentalot Plus books nights, like a hotel. In other words you couldn't book a one-day hire from 9am - 5pm. Rentalot Plus would insist on booking at least one night.
Secondly, our "Units" (which can be called anything you want) are unique items. So it works well for villas, mobile homes, houseboats, etc, but it doesn't work for anonymous multiples - like a guest house that has ten rooms where people can just book a room and the system allocates one to them, leaving nine available.
We may address that in the future. If you have unique vehicles and book a minimum of one night, you can use Rentalot Plus.