Renewals
We offer a discount if you renew your subscription between 30 days before and 30 days after it expires.
Please enter your Transaction ID to check if you are eligible for a renewal discount. Your transaction ID was in your purchase confirmation email. If you don't have it you can recover it here.
The discount level depends on the option being renewed, not the option being purchased. These are the current discount levels:
- Option 1: 10%
- Option 2: 15%
- Option 3: 20%
So if you purchased option 1 of a product and renew within 30 days of expiry, you get 10% discount off your renewal. The discount is 10% whether you renew with option 1, 2, or 3.
If you purchased option 2 of a product and renew within 30 days of expiry, you get 15% discount off your renewal. The discount is 15% whether you renew with option 1, 2, or 3.
If you purchased option 3 of a product and renew within 30 days of expiry, you get 20% discount off your renewal. The discount is 20% whether you renew with option 1, 2, or 3.
If you renew before expiry, any remaining time on your original subscription is added on to your new subscription, up to a maximum of 30 days.
After expiry, your old Transaction ID will not be valid for downloads. You will need to save your new Transaction ID in the About page of the relevant component.